I2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent Automation
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Case Studies

  • Case Study: A Leading Investment Bank
  • Case Study: A Large UK Benefits Consultancy (Pensions Admin)
  • Case Study: A National Sporting Organisation – Safeguarding
  • Case Study: Permanent TSB
Home Case Studies

Business automation success stories. Please click to read more…

CASE STUDY : Permanent TSB – Complaints Management

Every customer complaint is a key business opportunity to grow your business and improve customer relationships. Permanent TSB did just that by transforming the way it handles customer grievances with the help of Insight 2 Value and IBM Business Automation Workflow technology. By responding faster and more effectively to complaints, the bank is inspiring measurable loyalty.

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CASE STUDY : National Sporting Organisation – Safeguarding

This national sporting body had a requirement to replace an outdated existing safeguarding system that has been modified from a CRM system over the past 10 years.

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CASE STUDY : Large UK Benefits Consultancy – Pensions Administration

Managing thousands of employee pensions for companies across the UK is a complex task. The pensions administration division of a large UK employee benefits consultancy wanted to find an easier way for its staff to handle correspondence and case management.

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CASE STUDY : A Leading Investment Bank

For an investment bank with trillions of dollars in assets under management, effective collaboration is key to managing risk and meeting key deadlines. To enhance efficiency and help ensure compliance across its global fund management activities, our customer uses the IBM Business Automation Workflow solution to support a standardised, integrated global operating model.

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  • Home
  • About
    • About
    • Why Choose I2V?
    • ServiceNow
    • IBM
    • Meet The Senior Management Team
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin)
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Services
    • Services Overview
    • Managed Services
    • Unstructured Data Discovery
    • Content Migration
    • System Upgrades
    • Solution Design and Implementation
    • Monitoring your ECM Platforms
    • Consultancy
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Solutions
    • Solutions Overview
    • Solutions For Customer Service
    • Solutions For GDPR
      • Data Breach Management
      • Subject Access Request
      • Privacy Risk Impact Assesment Management
    • Solutions For Complaints
    • Solutions For Guidewire
    • Solutions for Legacy Data Clean Up
    • Solutions for Safeguarding
    • Monitoring your ECM Platforms
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • By Industry
    • Industries Overview
    • Banking and Finance
    • Insurance
    • Pensions Administration
    • Fund Management
    • Telecoms & Media Industry
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Blog
  • News
  • Partners
    • Partners Overview
    • ServiceNow
    • IBM
  • Contact
I2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent Automation