I2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent Automation
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Solutions for Safeguarding

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Home Solutions Overview Solutions for Safeguarding

Business Automation For Safeguarding

I2V Business Automation for Safeguarding can help organisations transform how they handle the complexities of the Safeguarding processes from the initial handling of Disclosure results through to handling complex appeals and investigations.

Organisations who provide staff or volunteers who work with children and vulnerable adults must have processes in place for all aspects of the Safeguarding process. Historically these processes have been database driven with documentary evidence being stored on an ad hoc basis which can be prone to error. Processes are often poorly defined and inflexible. Finally deriving meaningful management information from such an approach is also time consuming and prone to error as well. In the unfortunate event of organisations having to undertake detailed Safeguarding investigations then any solution must be auditable and reduce the chance of objection due to legal admissibility issues.

What is Better Safeguarding?

At Insight 2 Value we have worked with customers in the past on adopting a Case Management approach to helping them with some of their safeguarding challenges. In doing this we have used IBM Case Manager to deliver role based workflows that provide defensible decision making around Safeguarding Exception processes and Safeguarding Investigation processes. We’ve used the inherent content management capabilities of IBM Case Manager to securely manage access to highly sensitive Safeguarding Investigation content.

The challenge we’ve set ourselves with the release of Better Safeguarding is to look at complimentary tools that can help customers with this challenging business moment. How can we help organisations make it easier to facilitate the instigation of a safeguarding allegation?

  • Can we provide more flexible processes to assist organisation in responding to process change for each case?
  • Can we facilitate organisations desire to securely share safeguarding information with appropriate third parties?
  • Can we find a better way to analyse data to identify potentially suspicious activity?
  •  Can we find a better way to give organisations an easier way to provide Management Information on their safeguarding challenges?

The Solution

IBM® Case Manager is a platform for designing and deploying solutions that help people gather the right content, apply analytics for faster, more accurate decisions, and take action to assure better business outcomes. With IBM Case Manager, organisations bring focus to the chaos of content – both structured and unstructured – whether, in the office or in the field with mobile devices. Decision-makers in all industries work smarter with IBM’s award-winning Advanced Case Management (ACM) offering, which encompasses documents, data, social media, video, audio, images and GPS data. It provides flexible workflow controls, access to powerful analytics and dashboards, collaboration tools for internal and external workers, and complete audit tracking for compliance with industry regulations.

Utilising IBM’s market leading Case Management platform engine Insight 2 Value have built a solution that allows any organisation to quickly amend the Safeguarding solution to their own needs and be up and running in a matter of weeks. The solution can be on premise or hosted. Together with IBM’s strategic partnership with BOX the ability to seamlessly collaborate securely with external parties is also available.

Benefits

I2V’s Business Automation for Safeguarding, brings process, people and information together in one easy to use highly configurable offering. SLA management, Auditability, Management Reporting, Automated letter generation are just some of the value-added features that are built into the solution to quickly drive productivity savings and other business benefits.

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  • Home
  • About
    • About
    • Why Choose I2V?
    • ServiceNow
    • IBM
    • Meet The Senior Management Team
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin)
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Services
    • Services Overview
    • Managed Services
    • Unstructured Data Discovery
    • Content Migration
    • System Upgrades
    • Solution Design and Implementation
    • Monitoring your ECM Platforms
    • Consultancy
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Solutions
    • Solutions Overview
    • Solutions For Customer Service
    • Solutions For GDPR
      • Data Breach Management
      • Subject Access Request
      • Privacy Risk Impact Assesment Management
    • Solutions For Complaints
    • Solutions For Guidewire
    • Solutions for Legacy Data Clean Up
    • Solutions for Safeguarding
    • Monitoring your ECM Platforms
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • By Industry
    • Industries Overview
    • Banking and Finance
    • Insurance
    • Pensions Administration
    • Fund Management
    • Telecoms & Media Industry
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Blog
  • News
  • Partners
    • Partners Overview
    • ServiceNow
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  • Contact
I2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent Automation