Data Breach Management

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Data Breach Management

Our data breach management solution will control the process that is initiated once the customer’s security team have identified a breach has occurred. IBM Case Manager will automate both the notification process, to ensure notification deadlines are met, and population of the online Information Commissioners Office form. Ad hoc tasks will enable notification of other interested parties in the organisation e.g. press office, HR.

As Case Manager drives the management of content as well as tasks the Case created by the Data Breach will be the organisation’s one stop shop for recording all the outcomes of the breach, actions taken, lessons learned etc. The solution will be designed to be defensible to the ICO from an audit and control perspective.

GDPR Solution Highlights - Pre-built Accelerators

We recognise that no customer’s processes are the same. The guidelines for GDPR compliance are well laid out and broadly understood hence we are confident that our pre-built accelerators for GDPR will significantly aid customers in compliance with GDPR. The three core solution areas are:

Data Breach Notification Management

Our data breach management solution will control the process that is initiated once the customer’s security team have identified a breach has occurred.

Subject Access Requests

Organisations are obliged to respond to a subject access request and the right to charge a fee is waived under GPDR which will inevitably lead to an increase in requests.

Privacy Risk Impact Assessments

Organisations will be required to demonstrate that they are undertaking annual risk impact assessments and provide the ICO with updates in response to those assessments.