IBM announces plan to release Business Automation Workflow (BAW) 20.0.2 on the 18th December. We’ll bring you I2V insights into how this new offering can help to automate your core business processes soon! What is workflow automation? Workflow automation orchestrates multiple business processes — straight-through, human-assisted or case management — within operations and provides visibilityRead more
Blog
IBM to Acquire WDG Automation to Advance AI-Infused Automation Capabilities for Enterprises – New AI-Powered RPA helps companies speed the completion of more types of work so employees can focus on higher value work. In today’s digital era, companies are looking for new ways to create new business models, deliver new services and lower costs.Read more
Our recent Webinar – Business Automation Short Stories was very well received with lots of interest in our integration with Zoom and the integration with IBM Case Manager and Watson Assistant. If you missed it you can still view the webinar on our Zoom account by clicking here. Read more
2020 has seen significant business challenges and opportunities brought on by Covid-19 and we have seen increased adoption of Business Process Automation to ease the burden on businesses and customers alike. How could Business Automation help your customers and employees in the post-pandemic world? Join us for a webinar on Thursday 26 November, 2pm forRead more
Are you ready to lead transformation? The world and the way we work has transformed, giving us all a mandate for change. At our recent Think Digital Summit UK & Ireland, we brought together the best and brightest technology leaders to help you beat the odds and brave the storm. You can still explore theseRead more
The Largest and Most Inclusive Financial Services Complaints Management Event on the Market Navigate and improve the complaints handling process, implement industry-leading strategies into your team, and stay ahead of regulatory change. Book here https://informaconnect.com/complaints-management/Read more
With the rapid adoption of technology in the last decade, there has been a fundamental shift in customer expectations. Customers want a more efficient service than ever before. How you deal with your customers is central to your success. Deliver world-class levels of complaints resolution Insight 2 Value recognises that a complaint is a challengingRead more
Can the digital worker beat the rise of the robots? Is there a better way to handle complaints and other critical business processes? Join us at IBM for some groundbreaking announcements on the latest enhancements to IBM’s Automation Platform and discover how they can be harnessed for a digital transformation journey. Interested in where IBM’sRead more
In this clip Matt asks Tony how I2V can work with potential customers and discussed our Business Moments for Complaints offering as an exampleRead more
A series of interviews by Matt Deadman of Arrow with Tony Doyle – I2V’s Sales and Marketing Manager. In this introductory clip we hear how i2V work with organisations on their digital challenges.Read more
