Consumer Duty Breakfast briefing
Tuesday, 12th September 2023, 8am – 10am at The Ivy City Garden.
‘Exploring Consumer Duty and how technology can help or hinder.’
Join Insight 2 Value and ServiceNow for an engaging and interactive breakfast discussion exclusively for Financial Services professionals.
This promises to be an engaging event with a special guest speaker, Lauren Long, Ombudsman Leader at the Financial Ombudsman Service, who will address the expectations and likely impact for financial services organisations when it comes to complaints handling.
Tony Doyle, from Insight 2 Value, will lead a session on ‘A better way to manage complaints’, exploring how automation and generative AI could help or hinder a customer-centred approach. There will be real-time demos showing how the use of GenAI could lead to cases being resolved sooner and with improved outcomes for all parties involved.
Attending the breakfast event will provide financial services professionals with a unique opportunity to network with industry peers and engage with experts. You will see the ServiceNow platform in action, find out how you can transform your customer workflows, and leave with enhanced knowledge to better respond to the needs of all of your customers.
What better way to start your day?
To ensure your place at this exclusive event, you can register here – Registration Page.