I2V IBM Case Management, Business Automation Specialists, Filenet UKI2V IBM Case Management, Business Automation Specialists, Filenet UKI2V IBM Case Management, Business Automation Specialists, Filenet UKI2V IBM Case Management, Business Automation Specialists, Filenet UK
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Introduction to I2V’s Business Automation for Complaints Solution

Insight 2 Value 7 March, 2020

With the rapid adoption of technology in the last decade, there has been a fundamental shift in customer expectations. Customers want a more efficient service than ever before. How you deal with your customers is central to your success.

Deliver world-class levels of complaints resolution

Insight 2 Value recognises that a complaint is a challenging business moment which needs to be dealt with as quickly and efficiently as possible. Bringing best-practice ideas to the design, we have created an innovative complaints management solution which is designed to help organisations take advantage of emerging technologies and tackle the long-standing challenge of customer complaints in a fresh new way.

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Recent News & Events

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  • I2V and IBM roundtable at Tech Show London 16 February 2022
  • I2V & Arrow in video conversation: Business Automation as a Service 29 December 2021
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  • Home
  • About
    • About
    • Why Choose I2V?
    • IBM Expertise
    • Meet The Team
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin)
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Services
    • Services Overview
    • Managed Services
    • Unstructured Data Discovery
    • Content Migration
    • System Upgrades
    • Solution Design and Implementation
    • Monitoring your ECM Platforms
    • Consultancy
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Solutions
    • Solutions Overview
    • Solutions For Customer Service
    • Solutions For GDPR
      • Data Breach Management
      • Subject Access Request
      • Privacy Risk Impact Assesment Management
    • Solutions For Complaints
    • Solutions For Guidewire
    • Solutions for Legacy Data Clean Up
    • Solutions for Safeguarding
    • Monitoring your ECM Platforms
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • By Industry
    • Industries Overview
    • Banking and Finance
    • Insurance
    • Pensions Administration
    • Fund Management
    • Telecoms & Media Industry
    • Fleet Management
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Blog
  • News
  • Events
  • Contact
I2V IBM Case Management, Business Automation Specialists, Filenet UK