I2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent Automation
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Introduction to I2V’s Business Automation for Complaints Solution

Insight 2 Value 7 March, 2020

With the rapid adoption of technology in the last decade, there has been a fundamental shift in customer expectations. Customers want a more efficient service than ever before. How you deal with your customers is central to your success.

Deliver world-class levels of complaints resolution

Insight 2 Value recognises that a complaint is a challenging business moment which needs to be dealt with as quickly and efficiently as possible. Bringing best-practice ideas to the design, we have created an innovative complaints management solution which is designed to help organisations take advantage of emerging technologies and tackle the long-standing challenge of customer complaints in a fresh new way.

Book a meeting

Recent News & Events

  • Clive’s Journey to the Cloud: The Last Post 24 March 2023
  • I2V welcomes Alex to the team 16 March 2023
  • Announcing an exciting new chapter in the growth of Insight 2 Value 13 December 2022
  • An Automation Framework 25 October 2022
  • Intelligent Automation Webinar – Wed 14 Sep 15 August 2022
  • Clive’s Journey to the Cloud: Part 6 29 July 2022
  • Beyond Hyperautomation 21 June 2022
  • Operational Excellence 31 May 2022
  • Tom’s Document Capture blog 12 May 2022
  • I2V at IBM Think London 29 April 2022
  • I2V at AIIM Forum 19 April 2022
  • Clive’s Journey to the Cloud: Part 5 8 April 2022
  • Clive’s Journey to the Cloud: Part 4 15 March 2022
  • I2V and IBM roundtable at Tech Show London 16 February 2022
  • I2V & Arrow in video conversation: Business Automation as a Service 29 December 2021
  • Dave Ward’s World of Workflow: Part 1 17 December 2021
  • Clive’s Journey to the Cloud: Part 3 3 December 2021
  • Mike’s system support blog 16 November 2021
  • Blog Series: Automating Work Part 5 30 September 2021
  • Blog Series: Automating Work Part 4 28 September 2021

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  • Home
  • About
    • About
    • Why Choose I2V?
    • ServiceNow
    • IBM
    • Meet The Senior Management Team
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin)
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Services
    • Services Overview
    • Managed Services
    • Unstructured Data Discovery
    • Content Migration
    • System Upgrades
    • Solution Design and Implementation
    • Monitoring your ECM Platforms
    • Consultancy
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Solutions
    • Solutions Overview
    • Solutions For Customer Service
    • Solutions For GDPR
      • Data Breach Management
      • Subject Access Request
      • Privacy Risk Impact Assesment Management
    • Solutions For Complaints
    • Solutions For Guidewire
    • Solutions for Legacy Data Clean Up
    • Solutions for Safeguarding
    • Monitoring your ECM Platforms
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • By Industry
    • Industries Overview
    • Banking and Finance
    • Insurance
    • Pensions Administration
    • Fund Management
    • Telecoms & Media Industry
    • Case Studies
      • Case Study: Permanent TSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Blog
  • News
  • Partners
    • Partners Overview
    • ServiceNow
    • IBM
  • Contact
I2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent Automation