Blog

2021 has been a tipping point year for Content and Workflow solutions in the UK. All of the RFIs and RFPs that have hit our inbox this year have one thing in common. They want their content stored in the cloud, and they want it as a service. There is no doubt Covid has exacerbatedRead more

We asked Clive, one of our lead Solution Architects with a lifetime of delivering IBM FileNet solutions, to take us on his personal journey,  from overseeing traditional platform installs of IBM FileNet P8 to Docker containers, to Kubernetes to IBM Cloud Pak on Red Hat OpenShift. Many organisations are in the process of modernising existingRead more

Business Automation Scenario: Refund Approvals.  Watch our video which shows how business automation technologies can assist the refund approvals process.  Faster Processing times  Increase straight-through processing  Available as a service from Insight 2 Value  Modernising the way we work Interested in learning more about Business Automation? Book a meetingRead more

Is it time to reconsider what we mean by Workflow? Tony Doyle recently met with technology distributor Arrow to talk about the changing landscape of Workflow Automation. The conversation covered: How people manage processes Complex processes and citizen-led low-code processes Insight 2 Value’s Cloud service Modernising the way we work Interested in learning about CloudRead more

Tony Doyle recently met with technology distributor Arrow to update them on all things Insight 2 Value. The conversation covered: Working remotely Customer transformation programmes Insight 2 Value’s solution for Complaints Management How COVID-19 has accelerated change Cloud Pak for Business Automation and the opportunity for customers Working with partners Interested in learning about CloudRead more

Webinar: Best Practices for ECM Monitoring, Managing and Analytics. Wednesday 14 July 9.30am GMT.  Having deployed ECM or content services solutions on-premise or in the cloud, you understand the business value of these systems and your investments. With critical content-based business applications, you can’t afford to be blind to issues that affect their performance, security orRead more

Following a public tender process, Permanent TSB, one of Ireland’s longest established financial services institutions, opted to work with Insight 2 Value to transform its approach to complaints management. Watch the introductory video to find out how Permanent TSB did just that. Putting the Customer first with Business Automation for Complaints Using the new complaintsRead more

There are a variety of reasons behind why a customer may issue a complaint, but the most common one is that that they are unhappy in some way with your product or service. Most often, only a few customers will take the time to call and inform you about their disappointment. However, the ones thatRead more

Webinar: Cloud Pak for Business Automation: Part 1: Overview Available on demand.  Join IBM & Tony Doyle from Insight 2 Value for an overview of IBM’s Cloud Pak for Business Automation During this session, we will aim to cover the basics of Cloud Pak for Business Automation and give an informative overview. What is IBMRead more

IBM to acquire myInvenio, a process mining software company, to help organisations use AI-powered Automation to better streamline business processes. The addition of myInvenio provides customers with a comprehensive AI-powered automation portfolio for business automation, process mining, robotic process automation (RPA), document processing, workflow, and decisions – all built on Red Hat OpenShift.   IBMRead more