I2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent Automation
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Blog

Home Search results for "Complaints"

Exploring Consumer Duty and how technology can help or hinder

By Insight 2 Value | News | Comments are Closed | 30 August, 2023 | 0

Consumer Duty Breakfast briefing Tuesday, 12th September 2023, 8am – 10am at The Ivy City Garden. ‘Exploring Consumer Duty and how technology can help or hinder.’ Join Insight 2 Value and ServiceNow for an engaging and interactive breakfast discussion exclusively for Financial Services professionals. This promises to be an engaging event with a special guestRead more

Insight 2 Value demos solution at Complaints Management Forum

By Insight 2 Value | Events, News | Comments are Closed | 28 June, 2023 | 0

Insight 2 Value demo Complaints Management solution at Forum This month, at the 22nd Annual Complaints Management Forum, industry leaders from some of the biggest banks, funds and insurers gathered together to explore solutions to improve the complaints management and customer journey process. Insight 2 Value’s Chief Operating Officer, Steve Hannigan, was part of theRead more

Insight 2 Value Sponsors Annual Complaints Management Forum

By Insight 2 Value | Events, News | Comments are Closed | 18 April, 2023 | 0

The 22nd Annual Complaints Management Forum is returning to London on 8th June 2023.   We are excited to be sponsoring the upcoming 22nd Annual Complaints Management Forum, which is returning to London on 8th June. The forum is one of the largest and most inclusive Financial Services Complaints Management and Customer Journey events on theRead more

Permanent TSB logo

Success Story: Permanent TSB

By Insight 2 Value | News | Comments are Closed | 28 June, 2021 | 0

Following a public tender process, Permanent TSB, one of Ireland’s longest established financial services institutions, opted to work with Insight 2 Value to transform its approach to complaints management. Watch the introductory video to find out how Permanent TSB did just that. Putting the Customer first with Business Automation for Complaints Using the new complaintsRead more

Business automation for Complaints

Are Customer Complaints Good for Your Business?

By Barrie Hoban | Blog, News | Comments are Closed | 25 June, 2021 | 0

There are a variety of reasons behind why a customer may issue a complaint, but the most common one is that that they are unhappy in some way with your product or service. Most often, only a few customers will take the time to call and inform you about their disappointment. However, the ones thatRead more

Recent News & Events

  • Insight 2 Value celebrates successful go-live at Premex Group 20 October 2023
  • Exploring Consumer Duty and how technology can help or hinder 30 August 2023
  • Announcing IBM Gold Partner Status 17 July 2023
  • Insight 2 Value demos solution at Complaints Management Forum 28 June 2023
  • I2V at AIIM Forum 23 22 May 2023
  • Success Story: Atradius 15 May 2023
  • Insight 2 Value Sponsors Annual Complaints Management Forum 18 April 2023
  • I2V’s ServiceNow Practice 27 March 2023
  • Clive’s Journey to the Cloud: The Last Post 24 March 2023
  • I2V welcomes Alex to the team 16 March 2023
  • Taking the Low-Code platform road to better customer service 26 January 2023
  • Announcing an exciting new chapter in the growth of Insight 2 Value 13 December 2022
  • An Automation Framework 25 October 2022
  • Intelligent Automation Webinar – Wed 14 Sep 15 August 2022
  • Clive’s Journey to the Cloud: Part 6 29 July 2022
  • Beyond Hyperautomation 21 June 2022
  • Operational Excellence 31 May 2022
  • Tom’s Document Capture blog 12 May 2022
  • I2V at IBM Think London 29 April 2022
  • I2V at AIIM Forum 19 April 2022
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  • Home
  • About
    • About
    • Why Choose I2V?
    • ServiceNow
    • IBM
    • Meet The Senior Management Team
    • Case Studies
      • Case Study: Atradius
      • Case Study: PTSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin)
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Services
    • Services Overview
    • Managed Services
    • Unstructured Data Discovery
    • Content Migration
    • System Upgrades
    • Solution Design and Implementation
    • Monitoring your ECM Platforms
    • Consultancy
    • Case Studies
      • Case Study: Atradius
      • Case Study: PTSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Solutions
    • Solutions Overview
    • Solutions For Customer Service
    • Solutions For Complaints Handling
    • Solutions For GDPR
      • Data Breach Management
      • Subject Access Request
      • Privacy Risk Impact Assesment Management
    • Solutions For Guidewire
    • Solutions for Legacy Data Clean Up
    • Solutions for Safeguarding
    • Monitoring your ECM Platforms
    • Case Studies
      • Case Study: Atradius
      • Case Study: PTSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • By Industry
    • Industries Overview
    • Banking and Finance
    • Insurance
    • Pensions Administration
    • Fund Management
    • Telecoms & Media Industry
    • Case Studies
      • Case Study: Atradius
      • Case Study: PTSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Blog
  • News
  • Partners
    • Partners Overview
    • ServiceNow
    • IBM
  • Contact
I2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent Automation