Automating work: What does automation success look like? Authored by Tony Doyle based on an original piece by Brian Safron and Cheryl Wilson from IBM. This blog is part of a series. Click here to read Read more
Automating work: What it means and why it matters. Authored by Tony Doyle based on an original piece by Brian Safron and Cheryl Wilson from IBM. This blog series released in bite-size chunks will help Read more
Installing Cloud Pak for Business Automation 21 for a customer. In my last blog, we’d successfully got a demo system up and running. We next started to install Cloud Pak for Business Automation for a Read more
2021 has been a tipping point year for Content and Workflow solutions in the UK.All of the RFI’s and RFP’s that have hit our inbox this year have one thing in common. They want their content stored in Read more
We asked Clive, one of our lead Solution Architects with a lifetime of delivering IBM FileNet solutions, to take us on his personal journey, from overseeing traditional platform installs of IBM FileN Read more
There are a variety of reasons behind why a customer may issue a complaint, but the most common one is that that they are unhappy in some way with your product or service. Most often, only a few custo Read more
First things first, what is Robotic Process Automation? Believe it or not, RPA of sorts has been around since the late 50s and early 60s. But it wasn’t until the 2000s that the phrase ‘Robotic Process Read more
In this video, Doug Coombs from IBM and Tony Doyle from Insight 2 Value are in conversation about Hyper Automation.According to Gartner, it's a top technology trend. Is it extreme hype or a roadmap to Read more
The old cynics amongst us – and there are many at Insight 2 Value as most of us are long in the tooth and remember the days of Attachmate and other screen scraping solutions - were never completely co Read more
With the rapid adoption of technology in the last decade, there has been a fundamental shift in customer expectations. Customers want a more efficient service than ever before. How you deal with your Read more